Frequently Asked Questions

Each game has its own connection method. Visit the specific game page on our website to find the server address and connection instructions. Most games allow you to connect via the in-game server browser or by using a direct IP address. Click on the server IP to copy it to your clipboard for easy pasting.

This varies by game and server. Check each game's specific page for detailed information about mods, rates, and customizations. We typically list all active mods and server settings on the individual game pages.

Most of our servers are open to everyone without registration. However, some servers may have a whitelist or require Discord verification for security. Check the specific server page or join our Discord for details.

Wipe schedules vary by game. Most of our servers follow monthly or bi-monthly wipe cycles to keep gameplay fresh. Major updates may trigger additional wipes. We announce all wipes at least 72 hours in advance on Discord and our website.

Absolutely! We love community feedback. Join our Discord server and use the suggestions channel, or contact an admin directly. We regularly evaluate adding new games based on community interest.

Try using the direct connect method with the IP address instead of the server browser. Make sure you're not filtering by official servers only. If you still can't connect, check if the server is online on our Discord status channel.

Connection timeouts can be caused by: 1) Server maintenance or restart, 2) Your firewall blocking the connection, 3) Network issues on your end. Try restarting your game, verify the server is online, and check your firewall settings.

If the server uses mods, most games will automatically download them when you connect. For manual mod installations, we provide a complete mod list on each game's page. Steam Workshop mods are the easiest to install.

This usually means your game version doesn't match the server version. Make sure your game is fully updated. It can also happen if you have different mods or mod versions installed.

Server rates vary by game and are designed to provide a balanced but boosted experience. Check each game's specific page for detailed rate information including gathering, XP, taming, and breeding multipliers.

Yes. You cannot block resource spawns, caves, boss arenas, or critical pathways. Excessive lag-inducing structures may be removed. Keep your build reasonable and considerate of other players and server performance.

This depends on the specific server. Most of our servers are PvE-focused for a cooperative experience, but we do have dedicated PvP servers for certain games. Check the game page for the specific server type.

Cross-server transfers are only allowed within the same game cluster where applicable. You cannot transfer between different games. Some items may be restricted from transfer to maintain balance.

Your base is safe while you're offline on PvE servers. On PvP servers, offline raid protection may be enabled - check the specific server settings. Inactive structures after 30+ days may be removed to free up space.

Server lag can be caused by high player count, excessive structures, or events. We monitor server performance constantly. If you experience persistent lag, report it in our Discord with details about when and where it occurred.

Contact an admin immediately on Discord with details about what happened, when, and your in-game name. We have backups and can often restore lost items or characters. Screenshots help tremendously.

Report bugs and exploits directly to admins via private message on Discord. Do not post publicly or abuse the exploit. We reward players who responsibly report issues that help improve the server.

Our servers run on high-performance dedicated hardware with SSD storage and excellent network connectivity. Server locations vary by game but are strategically placed for optimal latency. Specific details are available on request.

Yes! We perform automatic backups multiple times per day. In case of server crashes or major issues, we can restore to recent backups with minimal data loss.

Look for the Discord link on our website or in-game server announcements. Discord is the best place for announcements, support, finding teammates, and staying connected with the community.

Absolutely! We encourage content creation. Just follow our rules and be respectful of other players' privacy. Let us know if you're creating content - we love to share and promote community creators!

Consequences depend on the severity. Minor infractions may result in warnings, while serious violations lead to temporary or permanent bans. Admins review each case individually. Repeat offenders face stricter penalties.

Report rule violations on Discord with evidence (screenshots/video), player names, time, and description of what happened. Admins will investigate and take appropriate action. False reports may result in penalties.

We occasionally recruit trusted community members as moderators. Requirements include active participation, maturity, game knowledge, and positive reputation. Applications are announced on Discord when positions are available.

The best support is being an active, positive community member! We may offer donation options or VIP perks - check our website or Discord for details. Sharing our servers and inviting friends also helps tremendously.